Terms & Conditions

Legal

Welcome to 37bd, Bangladesh's trusted online gaming platform. These Terms & Conditions govern your use of the 37bd website, mobile experience, games, sports betting, live casino, and all associated services. These terms constitute a legally binding agreement between you, the user, and 37bd. If you do not accept these terms in full, you must not use the platform.

By registering an account, making a deposit, or placing a wager on 37bd, you confirm that you have read, understood, and agreed to these Terms & Conditions in their entirety. 37bd reserves the right to update or amend these terms at any time. Continued use of the platform after any such update constitutes your acceptance of the revised terms.

1. Eligibility

To register and use 37bd, you must meet the following eligibility criteria. 37bd strictly enforces these requirements and reserves the right to suspend or close any account found to be in violation.

• You must be at least 21 years of age (21+ only). 37bd does not permit access to anyone under this age limit.
• You must be a resident of or physically located in a jurisdiction where online gaming is not prohibited by law.
• You must register using your own accurate personal details. Multiple accounts per individual are strictly prohibited.
• You must not be a current or former employee of 37bd or any of its affiliated entities.

2. Account Registration

Each user is permitted to hold only one 37bd account. When registering, you are required to provide truthful, complete, and current information. 37bd may request supporting documentation at any stage to verify your identity (KYC process). Failure to comply with a verification request may result in account restriction or closure.

Your account credentials — including your username and password — are your sole responsibility. You must not share login details with any third party. If you suspect unauthorized access to your account, contact 37bd support immediately at [email protected]. 37bd will not be held liable for losses resulting from unauthorized account access caused by your failure to secure your credentials.

3. Deposits and Withdrawals

37bd supports multiple local payment methods popular with Bangladeshi players. All transactions are processed in BDT (Bangladeshi Taka). Supported methods include:

• Mobile banking: bKash, Nagad, Rocket, Upay — fast instant transfers for deposits and withdrawals.
• Card payments: Visa and Mastercard for international users.
• Minimum deposit is ৳200 and minimum withdrawal is ৳500 unless otherwise stated in a specific promotion.
• Withdrawals are processed to the same payment method used for the most recent deposit unless 37bd approves an exception in writing.

37bd reserves the right to request proof of payment method ownership before processing any withdrawal. Funds deposited for gaming purposes may not be used for any purpose other than placing wagers on 37bd. Any deposit made by a user who is subsequently found ineligible will be refunded, minus any applicable processing fees, and the associated account will be closed.

4. Bonuses and Promotions

37bd offers a range of bonuses and promotional offers to eligible players. All bonuses are subject to specific wagering requirements before withdrawal is permitted. By claiming any bonus, you agree to the terms of that specific promotion.

Key general rules applicable to all bonus offers on 37bd:

• Welcome bonuses apply only to a player's first qualifying deposit. They cannot be combined with other offers unless explicitly stated.
• The rollover requirement must be met within the promotional validity period. Any unused bonus or bonus winnings will be forfeited once the promotion expires.
• 37bd reserves the right to withdraw, amend, or modify any bonus or promotional offer at any time without prior notice.

5. Responsible Gaming

37bd is committed to promoting responsible gaming across our entire platform. We strongly encourage all players to set personal deposit limits, session time limits, and self-exclusion periods where needed. If you feel that gambling is negatively impacting your daily life, finances, or relationships, we urge you to make use of our Responsible Gaming tools and contact our support team.

37bd strictly enforces its 21+ age policy. Players under 21 years of age are not permitted to register, deposit, or place wagers. Parents and guardians are encouraged to use parental control software to restrict minors from accessing gambling platforms. For additional guidance on responsible gaming, please visit the Responsible Gaming page on this site.

6. Prohibited Activities

The following activities are strictly prohibited on 37bd. Any user found engaging in prohibited conduct will have their account suspended or permanently closed, and any associated funds may be confiscated.

• Creating multiple accounts, or using another person's identity to register an account on 37bd.
• Using automated bots, scripts, or any unauthorized third-party software to place bets or interact with the platform.
• Money laundering, fraudulent deposits, chargebacks, or any form of financial manipulation directed at 37bd.
• Exploiting software bugs, glitches, or errors for financial gain. Any winnings obtained through exploitation will be voided.

7. Intellectual Property

All content on the 37bd platform — including but not limited to logos, trademarks, text, graphics, game interfaces, software, databases, and visual design elements — is the exclusive property of 37bd or its licensed content providers. You may not reproduce, distribute, modify, or create derivative works from any 37bd content without prior written permission. Unauthorized use of 37bd intellectual property is a violation of these Terms & Conditions and may result in legal action.

8. Limitation of Liability

37bd provides its services on an "as available" basis. While we work hard to maintain a seamless and reliable platform, we cannot guarantee uninterrupted access. 37bd shall not be held liable for any losses — financial or otherwise — arising from platform downtime, connection failures, delays in settlement, or technical errors outside our reasonable control.

To the fullest extent permitted by applicable law, 37bd's aggregate liability to any user in connection with the use of the platform shall not exceed the total amount deposited by that user in the 30 days immediately preceding the claim. This limitation applies whether the claim arises in contract, tort, or any other legal theory.

9. Privacy and Data Protection

Your privacy matters to 37bd. We collect, store, and process personal data in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. By using 37bd, you consent to the collection and use of your personal data as described in the Privacy Policy. We employ SSL encryption and other industry-standard security protocols to protect your information at all times. We do not sell your personal data to third parties.

10. Amendments to Terms

37bd reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. When material changes are made, 37bd will endeavor to provide reasonable notice through in-platform notifications or by email. The date of the most recent revision is always indicated at the top of this page.

Your continued use of the 37bd platform after any amendment constitutes your agreement to be bound by the revised Terms & Conditions. If you do not agree with any amended terms, you must discontinue use of the platform immediately and contact support to close your account.

11. Governing Law and Disputes

These Terms & Conditions are governed by and construed in accordance with the applicable laws of the jurisdiction in which 37bd operates. Any dispute, claim, or controversy arising out of or in connection with these Terms & Conditions or the use of 37bd services shall first be attempted to be resolved through good-faith negotiation between the parties. If a resolution cannot be reached informally, the matter may be referred to binding arbitration. By using the 37bd platform, you waive the right to participate in any class action lawsuit related to your use of the service.